Knowledge management (KM) gained prominence during the 1990s as an innovative approach to redirecting the energies and activities of organizations by enhancing the generation, flow, and use of internal knowledge. Knowledge management has generally been presented as transformative in nature and fundamentally different from prior models for organizational management. In particular, knowledge management has been described as being radically different from information management and especially different from information technology management. Knowledge management is frequently presented as a recent development born entirely of the business world. Gamble and Blackwell, writing in 2001, described knowledge management as having “come to the fore over the last 8–10 years.” [download]
Format : Ebook.Pdf
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