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Sabtu, 04 Juni 2011

The Complete Idiot’s Guide to Dealing with Difficult Employees

The Complete Idiot’s Guide to Dealing with Difficult Employees

By: Robert Bacal

You can choose your spouse (but not your children). You can choose your friends. But you don’t always have the option of choosing who you work with, your boss, or your employees. We all find ourselves dealing with “difficult” people at work. And, boy, the versatility of difficult people is amazing. From foot-dragging, to whining and complaining, to sabotage and unreasonable bosses, difficult people seem to have an uncanny ability to make life miserable. Mostly, they aren’t bad people. In fact, they are probably more similar to you than you might imagine. Most difficult behavior is of the garden variety type. Annoying, frustrating, and a nuisance, it’s behavior that you and I and most people use at one time or another. We’re all difficult sometimes. [download]

Format : Ebook.Pdf

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