Get this report done by 10:00 tomorrow morningor it’s your head that’s going on the chopping block. You’d do this if you really valued our friendship. Who made you the authority, anyway? Does any of the above sound vaguely familiar? I’m betting the answer is yes. If there’s anything you can count on in this crazy world of ours, other than death and taxes, it’s interacting with difficult people now and then. Truth be told, we can probably all be difficult from time to time, depending on the setting. Male or female, young or old, black, white, brown, yellow, or purple, everyone’s capable of waking up on the wrong side of the bed and taking it out on a relatively innocent bystander in subtle waysor perhaps in not-so-subtle ways. In this book, you learn some of the best ways to deal with both categories of abuse. [download]
Format : Ebook.Pdf
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